Frequently asked questions
OUT OF STOCK ITEMS
Please bare with us, we are currently building our inventory so it's very difficult to keep everything in stock! If there's something you have your eye on that isn't available PLEASE contact us and we will pre order it for you as soon as humanly possible!
Shipping & policies
We will do our best to ship out all in stock products within a day or two of your order! I am a one woman show so I will do my best to send everything out in a timely matter!
Shipping in Canada & U.S.A can take up to 14 days, all international orders are not guaranteed with shipping times as we cannot control customs.
Badass Mama Club is not responsible for any duties or fees possibly associated with any orders, that is the responsibility of the consumer upon delivery.
We are not liable for any lost or damaged packages for any international orders, we will do our best to make sure everything gets to you safely. If anything happens with your order I promise to do my best but across boarders there's only so much I can do!
If you have any concerns about shipping costs please fill out a Contact form & I will get back to you as fast as possible! Our shipping costs are NOT marked up, Canada Post only gives a certain discount based off of business traffic.
Refunds & exchanges
Of course we want everyone to be happy with their purchases! If you have any concerns about your order or any products please send an email to firstname.lastname@example.org and we will gladly come to a resolution with you. All refunds and exchanges must be made to unworn/unused/unwashed clothing and within 7 days of purchase. International orders will be responsible for shipping in all returns.
If you are interested in collaborating please fill out a contact form! We are currently not accepting new collaborations but I would love to hear from you for future opportunities!